[Asterisk-biz] QueueMetrics 0.9.7 released

Hello list,

I am pleased to tell you that we have released a new version of QueueMetrics. This version focuses on MySQL support - in fact you can now move your queue_log data to MySQL and have QM analyze them. This offers a major advantage in terms of flexibility and performance for bigger call centers. MySQL support at this time is still experimental, but our test found no significant problems with it. We would love to hear from you if you find any bugs or would like to improve it.

We have also improved the real-time page for call center monitoring, showng a panel that tells you the status of your center at a glance, with no need to manually count how many calls are waiting or how many agents are free at the moment. We hope you'll like it.

To upgrade your current version of QM to 0.9.7, have a look at the upgrading.txt file. If you plan to use MySQL storage, you should also read the "MySQL storage" document.

A complete list of improvemenst can be found here: http://queuemetrics.loway.it/news.jsp
The latest version of QM can be downloaded from http://queuemetrics.loway.it/download.jsp

Yours,
l.