Using Texas VoIP Technology for Your Business Needs
June 28, 2009
Ray Clark asked:
VoIP in Texas is becoming a growing trend in the recent years. Since 2004 the trend has skyrocketed not only among Texas VoIP subscribers but all around the country. Texas has and will remain to be a trend setter for the rest of the country since it is such a large state and very populated.
VoIP stands for Voice over Internet protocol. VoIP allows users to have normal phone access through an internet service provider but still use regular phone networks. Which helps users avoid unnecessary long distance charges? For companies the use of VoIP is more practical than regular phones because it allows the companies to cut major costs on their phone bills.
Several Texas VoIP users, especially larger companies, can gain a good advantage from the extras VoIP’s have to offer. Since almost every company uses multiple lines and VoIP’s in Texas can have more than one call going over the same connection at the same time it makes it simple for adding those multiple lines.
There are several other features that companies can enjoy from VoIP providers such as conference calling, caller ID, call forwarding, and automatic redial. Normal telephone companies charge a decent amount for each of these features where VoIP subscribers pay very little to nothing for them. Also since VoIP’s are already digital it makes for getting a secure line much easier as all they have to do is encrypt the already provided data stream.
Several other technology advancements are also coming into the market for Texas VoIP users. Since the VoIP phones are on the same data level as computers it opens up new possibilities for upcoming features such as call routing.
As with any technology though VoIP does have a couple of downfalls especially for VoIP in Texas. Since Texas has many hurricane issues the biggest problem with VoIP is that it runs off of modems. Which in turn run off regular power so in the case of Texas VoIP users if a hurricane causes the power to go out they won’t be able to use their phones?
Since normal phones don’t rely on traditional electric they are still preferred in some instances over the new technology. The other downfall is not as big but its still causes problems for some users. The fact that VoIP is hardly mobile makes some users skeptical to switch to it. However, with emerging technologies such as Wi-Fi and WiMax it’s predicted that those new technologies will allow VoIP’s to be more mobile, universal, and more widely accepted.
Some Texas VoIP subscribers that are larger companies struggle with the problem of highly congested networks. Since VoIP is so easy to add lines to and expand the network it opens up the problem of momentary voice drop out and lower voice quality due to lost or delayed data packets. As technology advances though this problem will continue to diminish.
Although there are still some bugs to work out for VoIP’s in Texas, the convenience and cost effectiveness of the technology out weighs the downside for most Texas VoIP users.
Protect your VOIP network
VoIP in Texas is becoming a growing trend in the recent years. Since 2004 the trend has skyrocketed not only among Texas VoIP subscribers but all around the country. Texas has and will remain to be a trend setter for the rest of the country since it is such a large state and very populated.
VoIP stands for Voice over Internet protocol. VoIP allows users to have normal phone access through an internet service provider but still use regular phone networks. Which helps users avoid unnecessary long distance charges? For companies the use of VoIP is more practical than regular phones because it allows the companies to cut major costs on their phone bills.
Several Texas VoIP users, especially larger companies, can gain a good advantage from the extras VoIP’s have to offer. Since almost every company uses multiple lines and VoIP’s in Texas can have more than one call going over the same connection at the same time it makes it simple for adding those multiple lines.
There are several other features that companies can enjoy from VoIP providers such as conference calling, caller ID, call forwarding, and automatic redial. Normal telephone companies charge a decent amount for each of these features where VoIP subscribers pay very little to nothing for them. Also since VoIP’s are already digital it makes for getting a secure line much easier as all they have to do is encrypt the already provided data stream.
Several other technology advancements are also coming into the market for Texas VoIP users. Since the VoIP phones are on the same data level as computers it opens up new possibilities for upcoming features such as call routing.
As with any technology though VoIP does have a couple of downfalls especially for VoIP in Texas. Since Texas has many hurricane issues the biggest problem with VoIP is that it runs off of modems. Which in turn run off regular power so in the case of Texas VoIP users if a hurricane causes the power to go out they won’t be able to use their phones?
Since normal phones don’t rely on traditional electric they are still preferred in some instances over the new technology. The other downfall is not as big but its still causes problems for some users. The fact that VoIP is hardly mobile makes some users skeptical to switch to it. However, with emerging technologies such as Wi-Fi and WiMax it’s predicted that those new technologies will allow VoIP’s to be more mobile, universal, and more widely accepted.
Some Texas VoIP subscribers that are larger companies struggle with the problem of highly congested networks. Since VoIP is so easy to add lines to and expand the network it opens up the problem of momentary voice drop out and lower voice quality due to lost or delayed data packets. As technology advances though this problem will continue to diminish.
Although there are still some bugs to work out for VoIP’s in Texas, the convenience and cost effectiveness of the technology out weighs the downside for most Texas VoIP users.
Protect your VOIP network
VoIP Internet Phone Services Grow
June 25, 2009
Scott White asked:
The new technology surrounding Voice over Internet phone plans (VoIP Phones) and all the different ways they can deployed in home and office environments, makes VoIP confusing to a lot of people. For home users and cell phone customers, it is very simple to use and no knowledge of VoIP technology is needed. Yet, VoIP usage is still not at the level many industry experts thought it should be. The VoIP consumer marketplace is competitive with phone companies and VoIP providers battling for the consumer's minds and wallets. As long as consumers are content and don't understand VoIP service and its value, the big phone companies can keep charging excessively high phone call rates and providing fewer services.
Many consumers still lack the information about VoIP phones and Internet phone service plans they need to make a shift to VoIP. Many will wait until there is a critical mass effect. That's when a large number of people will shift to VoIP and when VoIP lingo is a common part of people's vocabulary. Since VoIP operates seamlessly with current phone systems, it's not a technology that jumps out at people.
Not long ago Google was an obscure web search engine that had little consumer usage. But then Google started to make noise, and it did so with the help of students and web marketers who believed it had something to offer. Now, the word Google is used as a verb and people wonder how they ever got along with its info finding magic. VoIP is starting the same way but still hasn't found a way to move into mainstream consumer lifestyles. Rest assured though, that VoIP companies are targeting a variety of consumer demographic groups such as teens with cell phones, migrating people to Europe and North America who want to stay in close contact with their relatives back home, and businesses with multiple distant office locations who need inter-office phone communications. For regular home phone users, the value proposition they're receiving is not as compelling. That will change too as VoIP companies research ways to make that home phone service more valuable to consumers, or to make it unnecessary to keep it.
That critical mass event happens when users believe they have a clear cost savings advantage to make the switch from using their regular telephone service to a VoIP phone service. Being able to dump the home phone would certainly provide a reduction in monthly bills, but consumers aren't dropping their expensive land lines, even though they may have cable television and cell phone bills to boot. In telecommunications, it seems consumers are over-serviced, and a solution is needed. Internet telephony has that potential to eliminate some of the redundant services, but it hasn't matured to the point where it can shape the phone services market by itself.
Phone companies in defending themselves, put a fair amount of effort into discussing the possible downside of VoIP and some have even put restrictions on VoIP transmissions to try to thwart VoIP service providers. Old stories of lost calls, garbled voice quality, non functional 911 assistance, and loss of privacy don't carry much weight anymore though. Quality and technical issues are almost all resolved and the services continue to improve. So, if it's not technical issues that are preventing widespread VoIP adoption, then what is the problem?
Need to Drop the Land Line
Many consumers won't adopt a VoIP service until they can drop their current phone company land line completely. Despite the desire to do so, many appear to be resisting eliminating their dependence on the old lines. Most don't want to be paying for two phone services at the same time, yet they do. A billion people on the planet have cell phones now, so that means there are a lot of phone lines that aren't necessary, or that are too expensive given the value they offer. As long as phone companies can make customer's land lines indispensable, or encourage them to stay put, they know their customers won't switch to VoIP plans. So that leaves many consumers with more than one phone, a home phone and a mobile phone, and it's costing them a lot of money.
For those who don't make frequent long distance phone calls, the cost savings from VoIP service plans aren't compelling enough. However, when you add the cost of the call and line features that phone companies add onto the monthly phone bill, the scenario changes. Call features such as caller ID, call blocking, call waiting, and voice mail, are free with VoIP plans. If these aren't enough to entice consumers, VoIP companies will certainly look to sweeten the offer. Internet protocol communications are improving all the time and there will be more to offer the consumer such as; services via PDA's, Blackberries, and IP hard phones connected to WiFi and WiMax services.
Internet Phoning Drawbacks
When VoIP users make a call to another VoIP user, the call is essentially free. However, not everyone has a VoIP-based phone to receive VoIP calls. Many only have their land line or in some cases, a cell phone. That means the call has to go from the Internet into the PSTN or public switched phone system in the destination state or country. This is where the cost of a call shows up. Usually the cost is low for terminating the call to the end user. If the caller is making a long distance call however, this nominal cost is a small sacrifice compared to what they'll be paying on their traditional home phone service.
High speed DSL customers must have their basic phone service, so as long as they need the high speed Internet connection, they might not switch to VoIP. For cable subscribers, a land line is not needed and VoIP works very well with Cable Internet service. For cable subscribers, the land-based home phone really isn't needed so the jump to VoIP should be an easy one for cable subscribers. If they aren't making the leap to VoIP, it might indicate a lack of confidence in cable networks. Most people still have trouble comprehending that a voice telephone call can go through the cable company, or that it will be reliable. Cable companies have come a long way with their technology and networks and are more than capable of providing top notch phone services.
With better education of telecommunications consumers and the presentation of a solid value proposition that offers more than a little cost savings, VoIP will grow steadily. For those with international calling needs, VoIP is already the solution they're looking for. For small businesses with lots of long distance calling, the savings are even more pronounced. What's needed is more consumer education. With that, many will finally wean themselves from their dependence on that old analog-based land line telephone and launch into an era of cheap digital phone calls. That day is coming soon as the major phone companies are under increasing pressure to raise the price of local phone service in the face of a major shift to VoIP transmission. Critical mass will occur when price plus features create a force that overcomes consumer's inertia.
The Baby Sleep Solution Audio Program
The new technology surrounding Voice over Internet phone plans (VoIP Phones) and all the different ways they can deployed in home and office environments, makes VoIP confusing to a lot of people. For home users and cell phone customers, it is very simple to use and no knowledge of VoIP technology is needed. Yet, VoIP usage is still not at the level many industry experts thought it should be. The VoIP consumer marketplace is competitive with phone companies and VoIP providers battling for the consumer's minds and wallets. As long as consumers are content and don't understand VoIP service and its value, the big phone companies can keep charging excessively high phone call rates and providing fewer services.
Many consumers still lack the information about VoIP phones and Internet phone service plans they need to make a shift to VoIP. Many will wait until there is a critical mass effect. That's when a large number of people will shift to VoIP and when VoIP lingo is a common part of people's vocabulary. Since VoIP operates seamlessly with current phone systems, it's not a technology that jumps out at people.
Not long ago Google was an obscure web search engine that had little consumer usage. But then Google started to make noise, and it did so with the help of students and web marketers who believed it had something to offer. Now, the word Google is used as a verb and people wonder how they ever got along with its info finding magic. VoIP is starting the same way but still hasn't found a way to move into mainstream consumer lifestyles. Rest assured though, that VoIP companies are targeting a variety of consumer demographic groups such as teens with cell phones, migrating people to Europe and North America who want to stay in close contact with their relatives back home, and businesses with multiple distant office locations who need inter-office phone communications. For regular home phone users, the value proposition they're receiving is not as compelling. That will change too as VoIP companies research ways to make that home phone service more valuable to consumers, or to make it unnecessary to keep it.
That critical mass event happens when users believe they have a clear cost savings advantage to make the switch from using their regular telephone service to a VoIP phone service. Being able to dump the home phone would certainly provide a reduction in monthly bills, but consumers aren't dropping their expensive land lines, even though they may have cable television and cell phone bills to boot. In telecommunications, it seems consumers are over-serviced, and a solution is needed. Internet telephony has that potential to eliminate some of the redundant services, but it hasn't matured to the point where it can shape the phone services market by itself.
Phone companies in defending themselves, put a fair amount of effort into discussing the possible downside of VoIP and some have even put restrictions on VoIP transmissions to try to thwart VoIP service providers. Old stories of lost calls, garbled voice quality, non functional 911 assistance, and loss of privacy don't carry much weight anymore though. Quality and technical issues are almost all resolved and the services continue to improve. So, if it's not technical issues that are preventing widespread VoIP adoption, then what is the problem?
Need to Drop the Land Line
Many consumers won't adopt a VoIP service until they can drop their current phone company land line completely. Despite the desire to do so, many appear to be resisting eliminating their dependence on the old lines. Most don't want to be paying for two phone services at the same time, yet they do. A billion people on the planet have cell phones now, so that means there are a lot of phone lines that aren't necessary, or that are too expensive given the value they offer. As long as phone companies can make customer's land lines indispensable, or encourage them to stay put, they know their customers won't switch to VoIP plans. So that leaves many consumers with more than one phone, a home phone and a mobile phone, and it's costing them a lot of money.
For those who don't make frequent long distance phone calls, the cost savings from VoIP service plans aren't compelling enough. However, when you add the cost of the call and line features that phone companies add onto the monthly phone bill, the scenario changes. Call features such as caller ID, call blocking, call waiting, and voice mail, are free with VoIP plans. If these aren't enough to entice consumers, VoIP companies will certainly look to sweeten the offer. Internet protocol communications are improving all the time and there will be more to offer the consumer such as; services via PDA's, Blackberries, and IP hard phones connected to WiFi and WiMax services.
Internet Phoning Drawbacks
When VoIP users make a call to another VoIP user, the call is essentially free. However, not everyone has a VoIP-based phone to receive VoIP calls. Many only have their land line or in some cases, a cell phone. That means the call has to go from the Internet into the PSTN or public switched phone system in the destination state or country. This is where the cost of a call shows up. Usually the cost is low for terminating the call to the end user. If the caller is making a long distance call however, this nominal cost is a small sacrifice compared to what they'll be paying on their traditional home phone service.
High speed DSL customers must have their basic phone service, so as long as they need the high speed Internet connection, they might not switch to VoIP. For cable subscribers, a land line is not needed and VoIP works very well with Cable Internet service. For cable subscribers, the land-based home phone really isn't needed so the jump to VoIP should be an easy one for cable subscribers. If they aren't making the leap to VoIP, it might indicate a lack of confidence in cable networks. Most people still have trouble comprehending that a voice telephone call can go through the cable company, or that it will be reliable. Cable companies have come a long way with their technology and networks and are more than capable of providing top notch phone services.
With better education of telecommunications consumers and the presentation of a solid value proposition that offers more than a little cost savings, VoIP will grow steadily. For those with international calling needs, VoIP is already the solution they're looking for. For small businesses with lots of long distance calling, the savings are even more pronounced. What's needed is more consumer education. With that, many will finally wean themselves from their dependence on that old analog-based land line telephone and launch into an era of cheap digital phone calls. That day is coming soon as the major phone companies are under increasing pressure to raise the price of local phone service in the face of a major shift to VoIP transmission. Critical mass will occur when price plus features create a force that overcomes consumer's inertia.
The Baby Sleep Solution Audio Program
Understanding Internet Voice or VOIP
June 20, 2009
Digital Landing asked:
If you have long distance phone bills on your home phone that are more than $50 a month, it is time to consider ways that you can save some real money by making use of one of many different technologies called digital voice or Voice over Internet Protocol (also called VoIP or Internet Phone). This article will compare the various services that are offered and provide information to help you decide whether or not this service is appropriate for you. For simplicity's sake, we call this Internet Voice.
The notion is simple, but the subtleties are confounding. You replace your standard wired home telephone line from your local phone company with a service that is carried over your high-speed Internet service provider. If you don't yet have high-speed Internet, you can choose one of the "double-play" or "triple-play" combination bundles -- meaning that telephone service is paired with high-speed Internet and other services, typically at a discount.
The potential savings is huge -- most of the Internet voice providers offer unlimited local and long distance calling within North America. Some offer lower-priced plans for unlimited local calls only, and charge per-call for long distance or international calls at pennies per minute.
Who should NOT get Internet voice service
But these services aren't for everyone. If you have young children (say under the age of 5) or if you are in ill health and live alone, you should steer clear of this service because it is less reliable than a standard phone. In case of a power outage, most ordinary phones (but not cordless) can still work over the low-voltage lines that the phone company maintains. All of these Internet voice services require AC wall power to work.
The other issue for emergency use is that ordinary phone lines do a better job of connecting to 911 call centers than Internet voice providers. While most of the providers have made progress in this area, there are still situations where an emergency call doesn't directly go to the closest call center or where your address doesn't automatically display for the dispatcher. That could be just a matter of seconds or minutes in answering your emergency call, something that could make a difference in some emergencies.
If you have multiple devices other than telephones connected to your current phone lines, such as fax machines, home security monitoring panels, and TiVO video recorders, you also might not want to go through the trouble of testing each of these to ensure that they will work with your new Internet voice line. While most of the Internet voice carriers support other things besides straight phones, some don't, and troubleshooting them could be more than you bargained for.
Also, if you have had your local phone number for some time, some of the Internet voice providers can allow you to keep that number, and some can't. It is important to ask up front before getting service, particularly if changing phone numbers is unappealing. It can also take several weeks to perform the transfer, something else to keep in mind. Some of the providers, such as Vonage and Packet8, allow you to check this from their Web sites directly.
Finally, most of the providers require you to sign up for a year of service in advance to obtain free hardware or rebates, just like the cell contracts. If you cancel before your year is up, you have to pay additional fees. If you are planning on moving or not sure whether these services are for you, then consider that as well.
What are some of the benefits of Internet voice?
There are plenty of reasons that might motivate you to switch to Internet voice other than price.
First off are the features. All of the providers offer features that typically you would have to pay extra for with your traditional phone company, such as voice mail, call forwarding, caller ID, last number redial, call waiting, three-way calling, and "find me" multiple simultaneous line rings. Some of the Internet voice providers also offer additional features such as 800-toll free numbers or support for multiple area codes on a single line, so that your family or customers can make local calls to you.
The multiple-line ringing feature deserves some additional explanation, and is one of the most useful ones. Say you run a small business from your home, and have a separate line for your business calls. When you are away from your office, you can set up the Internet phone service to first ring your cell phone, and if that doesn't answer, then ring some other line. Or they can all ring at the same time, which can be interesting. It is a great way to be productive and it doesn't cost anything extra. Remember, if you pick up the call on your cell phone, it is charged against your plan's available minutes.
Second is that the providers let you manage your phone's features from a Web page. You'll never again have to talk to a phone company representative or stay on hold. All of the providers have call logs, the ability to change features (such as turn on do-not-disturb or change call forwarding information) on the fly. That is appealing to some people.
Third, you can take your phone number with you, when you travel or if you have a second home. You'll need high-speed Internet service at your second home, and how your service is configured for 911 identification is important.
Finally, you can appear to be someplace that you aren't by having a local phone number in another city. If you do business elsewhere, or if you have many friends and family in a distant city, you can attach a second or third local phone number to your Internet voice line and let your callers make local calls to you, even though you are elsewhere. All of those "extra" numbers can ring the same phone in your house.
Here you can read more about how to choose the right Internet Service provider and also how to pick Internet voice for your small business.
Baby Sleep Tonight
If you have long distance phone bills on your home phone that are more than $50 a month, it is time to consider ways that you can save some real money by making use of one of many different technologies called digital voice or Voice over Internet Protocol (also called VoIP or Internet Phone). This article will compare the various services that are offered and provide information to help you decide whether or not this service is appropriate for you. For simplicity's sake, we call this Internet Voice.
The notion is simple, but the subtleties are confounding. You replace your standard wired home telephone line from your local phone company with a service that is carried over your high-speed Internet service provider. If you don't yet have high-speed Internet, you can choose one of the "double-play" or "triple-play" combination bundles -- meaning that telephone service is paired with high-speed Internet and other services, typically at a discount.
The potential savings is huge -- most of the Internet voice providers offer unlimited local and long distance calling within North America. Some offer lower-priced plans for unlimited local calls only, and charge per-call for long distance or international calls at pennies per minute.
Who should NOT get Internet voice service
But these services aren't for everyone. If you have young children (say under the age of 5) or if you are in ill health and live alone, you should steer clear of this service because it is less reliable than a standard phone. In case of a power outage, most ordinary phones (but not cordless) can still work over the low-voltage lines that the phone company maintains. All of these Internet voice services require AC wall power to work.
The other issue for emergency use is that ordinary phone lines do a better job of connecting to 911 call centers than Internet voice providers. While most of the providers have made progress in this area, there are still situations where an emergency call doesn't directly go to the closest call center or where your address doesn't automatically display for the dispatcher. That could be just a matter of seconds or minutes in answering your emergency call, something that could make a difference in some emergencies.
If you have multiple devices other than telephones connected to your current phone lines, such as fax machines, home security monitoring panels, and TiVO video recorders, you also might not want to go through the trouble of testing each of these to ensure that they will work with your new Internet voice line. While most of the Internet voice carriers support other things besides straight phones, some don't, and troubleshooting them could be more than you bargained for.
Also, if you have had your local phone number for some time, some of the Internet voice providers can allow you to keep that number, and some can't. It is important to ask up front before getting service, particularly if changing phone numbers is unappealing. It can also take several weeks to perform the transfer, something else to keep in mind. Some of the providers, such as Vonage and Packet8, allow you to check this from their Web sites directly.
Finally, most of the providers require you to sign up for a year of service in advance to obtain free hardware or rebates, just like the cell contracts. If you cancel before your year is up, you have to pay additional fees. If you are planning on moving or not sure whether these services are for you, then consider that as well.
What are some of the benefits of Internet voice?
There are plenty of reasons that might motivate you to switch to Internet voice other than price.
First off are the features. All of the providers offer features that typically you would have to pay extra for with your traditional phone company, such as voice mail, call forwarding, caller ID, last number redial, call waiting, three-way calling, and "find me" multiple simultaneous line rings. Some of the Internet voice providers also offer additional features such as 800-toll free numbers or support for multiple area codes on a single line, so that your family or customers can make local calls to you.
The multiple-line ringing feature deserves some additional explanation, and is one of the most useful ones. Say you run a small business from your home, and have a separate line for your business calls. When you are away from your office, you can set up the Internet phone service to first ring your cell phone, and if that doesn't answer, then ring some other line. Or they can all ring at the same time, which can be interesting. It is a great way to be productive and it doesn't cost anything extra. Remember, if you pick up the call on your cell phone, it is charged against your plan's available minutes.
Second is that the providers let you manage your phone's features from a Web page. You'll never again have to talk to a phone company representative or stay on hold. All of the providers have call logs, the ability to change features (such as turn on do-not-disturb or change call forwarding information) on the fly. That is appealing to some people.
Third, you can take your phone number with you, when you travel or if you have a second home. You'll need high-speed Internet service at your second home, and how your service is configured for 911 identification is important.
Finally, you can appear to be someplace that you aren't by having a local phone number in another city. If you do business elsewhere, or if you have many friends and family in a distant city, you can attach a second or third local phone number to your Internet voice line and let your callers make local calls to you, even though you are elsewhere. All of those "extra" numbers can ring the same phone in your house.
Here you can read more about how to choose the right Internet Service provider and also how to pick Internet voice for your small business.
Baby Sleep Tonight
Voice Quality in VoIP
June 19, 2009
Media Team | Ascent Telecom asked:
overning voice quality in VoIP
Available Bandwidth at caller side – If the caller has poor internet bandwidth then it might affect the voice packets to traverse correctly and essentially affect the voice quality.
Available bandwidth at carrier side – Call termination also requires adequate internet bandwidth for each call or else it might result in packets loss and other known issues.
Codecs – The choice of a codec determine as to what is the amount of internet bandwidth that each call will consume. So, for example, if the available internet bandwidth per call is 35 kbps then using G.711 codec would be inefficient choice, as G.711 requires 64 kbps internet bandwidth per call. Whereas, G.723 or G.729 would be good choice.
Packets Loss – In VoIP, there are 2 parts in which a conversation can be broken:
* Signaling
* RTP Packets (also know as Media)
When the caller or callee speaks then the voice travels, from one end to the other through internet, in the form of voice packets. These packets are essentially traversed like data on the internet and each packet is sent in a sequential form. All the voice conversations, in VoIP, happen largely over public internet, hence, it is difficult to control the delivery of voice packets from one end to the other. This results in loss of packets or delay in packets delivery and hence ultimately resulting in voice delay (receiver hear the voice with identifiable delay), loss of voice (receiver is unable to hear something).
* Poor Jitter/Buffer Handling - In order to provide smooth RTP packet flow, Voip Clients (Sometimes server too) manage jitter buffer, in other words client collect packets for a time period, before relaying it. This causes delay in voice but considerably smooth voice flow. Poor jitter-buffer management may result to very long delays.
* Echo – Echo is the phenomenon in which the call receiver or the caller hears own voice being repeated. This occurs because of either faulty microphone and speakers and is enhanced by Amplifiers used in Internet.
* Noise – Poor bandwidth connections, bad quality network wires, transmission leakages collectively result in external noises to be heard along with the primary conversation. The caller and call receiver hear this as noise occurring and thus hampering the conversation quality badly.
Why is good voice quality a challenge in VoIP?
* Public Internet for voice traversal
* VoIP being a Distributed & differentiated network
* Lack of affordable & competent solution with capability to handle media effectively
What is the importance of Voice Quality in VoIP?
* Today, in global environment, each service provider has access to all the big carriers directly and this means that low rates is not a competitive edge any longer because there is always a lower rate, than what you may offer, available in the market.
* Softswitches plus billing software are also available at very competitive pricing and in very easy to install manner. That means that every one can afford, nearly, similar set of software setup (atleast to support some limited volume of traffic)
That makes Good Voice Quality as the single most important factor that can be a make or break difference between various competitors in the market.
Notably, the core function of a tele-conversation is always the voice quality. If there's a problem in this core function then no matter how many add-ons (like low rates, better look & feel) are provided, the service would never succeed.
Possible Solutions to overcome Poor Voice Quality
* Better internet bandwidth connectivity throughout the globe – This is more like a wish than a reality. It would take a lot of years, still, to get the internet bandwidth upgraded.
* One Single unified end-to-end bandwidth channel for all voice conversations on IP (similar to PSTN telephones) – This defeats the benefits that VoIP brings along. The biggest factor contributing to VoIP's rise is the fact that it utilizes the existing internet connectivity prevailing around the world. If one has to setup the point-to-point channels, then it would bring us to back where we were. This is more of a hypothetical situation that a reality.
* Affordable Innovation, at software level, tacking the reasons that result in poor voice quality – An ideal solution, to this present problem, is in the form of a software or set of software that provides a solution to the problems like Packets Delay, Packets Loss, Echo, Noise, Jitter/Buffer etc. Such a software would be effective because it takes care of the root causes and deals with them at software level thus resulting in a stable, echo free, noise free voice conversation through IP.
* What is also important is to make such software really affordable so that it's true power can be realized by all the service providers and the real benefits pass on to the end callers. This would thus culminate in to harnessing the true power of VoIP!
You can Get Cheap VOIP DID's too!
overning voice quality in VoIP
Available Bandwidth at caller side – If the caller has poor internet bandwidth then it might affect the voice packets to traverse correctly and essentially affect the voice quality.
Available bandwidth at carrier side – Call termination also requires adequate internet bandwidth for each call or else it might result in packets loss and other known issues.
Codecs – The choice of a codec determine as to what is the amount of internet bandwidth that each call will consume. So, for example, if the available internet bandwidth per call is 35 kbps then using G.711 codec would be inefficient choice, as G.711 requires 64 kbps internet bandwidth per call. Whereas, G.723 or G.729 would be good choice.
Packets Loss – In VoIP, there are 2 parts in which a conversation can be broken:
* Signaling
* RTP Packets (also know as Media)
When the caller or callee speaks then the voice travels, from one end to the other through internet, in the form of voice packets. These packets are essentially traversed like data on the internet and each packet is sent in a sequential form. All the voice conversations, in VoIP, happen largely over public internet, hence, it is difficult to control the delivery of voice packets from one end to the other. This results in loss of packets or delay in packets delivery and hence ultimately resulting in voice delay (receiver hear the voice with identifiable delay), loss of voice (receiver is unable to hear something).
* Poor Jitter/Buffer Handling - In order to provide smooth RTP packet flow, Voip Clients (Sometimes server too) manage jitter buffer, in other words client collect packets for a time period, before relaying it. This causes delay in voice but considerably smooth voice flow. Poor jitter-buffer management may result to very long delays.
* Echo – Echo is the phenomenon in which the call receiver or the caller hears own voice being repeated. This occurs because of either faulty microphone and speakers and is enhanced by Amplifiers used in Internet.
* Noise – Poor bandwidth connections, bad quality network wires, transmission leakages collectively result in external noises to be heard along with the primary conversation. The caller and call receiver hear this as noise occurring and thus hampering the conversation quality badly.
Why is good voice quality a challenge in VoIP?
* Public Internet for voice traversal
* VoIP being a Distributed & differentiated network
* Lack of affordable & competent solution with capability to handle media effectively
What is the importance of Voice Quality in VoIP?
* Today, in global environment, each service provider has access to all the big carriers directly and this means that low rates is not a competitive edge any longer because there is always a lower rate, than what you may offer, available in the market.
* Softswitches plus billing software are also available at very competitive pricing and in very easy to install manner. That means that every one can afford, nearly, similar set of software setup (atleast to support some limited volume of traffic)
That makes Good Voice Quality as the single most important factor that can be a make or break difference between various competitors in the market.
Notably, the core function of a tele-conversation is always the voice quality. If there's a problem in this core function then no matter how many add-ons (like low rates, better look & feel) are provided, the service would never succeed.
Possible Solutions to overcome Poor Voice Quality
* Better internet bandwidth connectivity throughout the globe – This is more like a wish than a reality. It would take a lot of years, still, to get the internet bandwidth upgraded.
* One Single unified end-to-end bandwidth channel for all voice conversations on IP (similar to PSTN telephones) – This defeats the benefits that VoIP brings along. The biggest factor contributing to VoIP's rise is the fact that it utilizes the existing internet connectivity prevailing around the world. If one has to setup the point-to-point channels, then it would bring us to back where we were. This is more of a hypothetical situation that a reality.
* Affordable Innovation, at software level, tacking the reasons that result in poor voice quality – An ideal solution, to this present problem, is in the form of a software or set of software that provides a solution to the problems like Packets Delay, Packets Loss, Echo, Noise, Jitter/Buffer etc. Such a software would be effective because it takes care of the root causes and deals with them at software level thus resulting in a stable, echo free, noise free voice conversation through IP.
* What is also important is to make such software really affordable so that it's true power can be realized by all the service providers and the real benefits pass on to the end callers. This would thus culminate in to harnessing the true power of VoIP!
You can Get Cheap VOIP DID's too!
The Layman’s Guide to Making Free Online Calls with VoIP
June 14, 2009
Isabel Baldry asked:
So you've heard the news: a new technology is around that lets you make phone calls, even long-distance phone calls, for free! You'd like to try it, but it sounds rather complicated. What is this VoIP, anyway? Here's a quick question-and-answer guide to VoIP and how you can make free online calls without reading tons of technical jargon.
What is VoIP?
VoIP means Voice over Internet Protocol. In plain English, it means that in exactly the same way you use the Internet to send letters through email, you can now send your voice through VoIP, to make free phone calls to anywhere in the world.
How does it work?
1. You talk through your computer microphone or your VoIP phone.
2. Your voice is turned into computer data.
3. It is sent through the Internet (like email) to your VoIP service provider.
4. They send it to the phone number you are calling so your friend can receive your call.
5. When your friend talks on his phone, his voice reaches you the same way, but in reverse: from his phone, to your service provider, to your Internet, to your phone or computer.
How is the sound quality different from a regular phone?
With good Internet connection, your friend won't know the difference. If your connection is slow, you will sound like you are calling from a cellphone with bad signal. Most companies will not install VoIP for dial-up connections.
What is a VoIP service provider?
A VoIP service provider is like a phone company that connects your VoIP phone to your friend's landline.
What is a VoIP phone?
It looks like a regular phone, but it has a software and modem installed so you can connect to the Internet and make VoIP calls without having to turn on your computer. You dial it like a regular phone, and if somebody calls your VoIP number, it rings like a regular phone.
Are the phone calls really free?
Yes, if you download and install on your computer a VoIP software, like Skype. This will let you make free calls to anyone in the world who has the same software loaded in his or her computer.
You can also use Skype or other VoIP service providers to call a local or long-distance landline number or mobile phone. There will be a small charge, but it is still much cheaper than if you use a regular phone to make your call. In addition, pay features on regular phones-like call waiting, call forwarding, call barring, conference calls, caller ID and voice mail-are usually free on VoIP.
Rates and features vary with different service providers so be sure to ask your company what they offer.
Can I call my friends even if they don't have VoIP?
Yes.
And can my friends call me?
Yes. Your friends can call your VoIP number in the same way they call a regular landline. You won't be charged for incoming calls. Your friends will be charged for their call in the same way that they will be charged for calling a regular landline.
Can I keep my old phone number?
Yes, depending on your VoIP service provider. Sometimes, you can even bring your VoIP phone-along with your phone number – to anywhere that has a high-speed Internet connection.
Some providers also allow you to get a phone number with a different area code. You could be in California but have a New York area code so that your business clients in New York can call you without long-distance charges. (However, if your next-door neighbor calls you, it will be long-distance for her.)
Can I get rid of my regular phone line?
Usually, yes. Again, it depends on your VoIP service provider.
An important note, though: 911 calls made through VoIP are unreliable. Also, they will not be able to track your location automatically, as when you are using a regular phone. If you get rid of your phone line, consider using your cellphone instead of your VoIP to call 911.
So, what do I need to use VoIP? A high-speed Internet connection. This means DSL or cable, NOT dial-up. A regular phone with VoIP adaptor OR a VoIP phone OR a computer with a microphone and earpiece. A VoIP service provider.
Can I use VoIP without an Internet connection?
No.
Can I use my computer while talking on the VoIP phone?
Absolutely, although using the Internet for other purposes while using VoIP may affect the quality of your call.
Can I use VoIP without a computer?
Yes, if you have a VoIP phone and your Internet is active.
Can I use VoIP without a VoIP phone line?
Yes, if you have a computer with a VoIP program, a microphone and earpiece.
Will it work in a power outage?
Unfortunately, no.
How do I know if VoIP is for me?
VoIP is a great money-saving option for people who are always on the Internet, and VoIP is a great money-saving option for people who have a high-speed connection.
VoIP is a great money-saving option for people who often make calls to long-distance, international, or mobile numbers.
VoIP is a great money-saving option for people who move around the country, and VoIP is a great money-saving option for people who would like to take their landline number with them wherever they go.
VoIP is a great money-saving option for people who need to have an area code in another locality.
How do I find a VoIP service provider?
For VoIP calls using your computer, you can simply download a VoIP program like Skype or Vonage from the Internet.
To find a service provider for VoIP phones, simply type "VoIP" and the name of your country in the search bar of your favorite Internet search engine.
Baby Sleep Tonight
So you've heard the news: a new technology is around that lets you make phone calls, even long-distance phone calls, for free! You'd like to try it, but it sounds rather complicated. What is this VoIP, anyway? Here's a quick question-and-answer guide to VoIP and how you can make free online calls without reading tons of technical jargon.
What is VoIP?
VoIP means Voice over Internet Protocol. In plain English, it means that in exactly the same way you use the Internet to send letters through email, you can now send your voice through VoIP, to make free phone calls to anywhere in the world.
How does it work?
1. You talk through your computer microphone or your VoIP phone.
2. Your voice is turned into computer data.
3. It is sent through the Internet (like email) to your VoIP service provider.
4. They send it to the phone number you are calling so your friend can receive your call.
5. When your friend talks on his phone, his voice reaches you the same way, but in reverse: from his phone, to your service provider, to your Internet, to your phone or computer.
How is the sound quality different from a regular phone?
With good Internet connection, your friend won't know the difference. If your connection is slow, you will sound like you are calling from a cellphone with bad signal. Most companies will not install VoIP for dial-up connections.
What is a VoIP service provider?
A VoIP service provider is like a phone company that connects your VoIP phone to your friend's landline.
What is a VoIP phone?
It looks like a regular phone, but it has a software and modem installed so you can connect to the Internet and make VoIP calls without having to turn on your computer. You dial it like a regular phone, and if somebody calls your VoIP number, it rings like a regular phone.
Are the phone calls really free?
Yes, if you download and install on your computer a VoIP software, like Skype. This will let you make free calls to anyone in the world who has the same software loaded in his or her computer.
You can also use Skype or other VoIP service providers to call a local or long-distance landline number or mobile phone. There will be a small charge, but it is still much cheaper than if you use a regular phone to make your call. In addition, pay features on regular phones-like call waiting, call forwarding, call barring, conference calls, caller ID and voice mail-are usually free on VoIP.
Rates and features vary with different service providers so be sure to ask your company what they offer.
Can I call my friends even if they don't have VoIP?
Yes.
And can my friends call me?
Yes. Your friends can call your VoIP number in the same way they call a regular landline. You won't be charged for incoming calls. Your friends will be charged for their call in the same way that they will be charged for calling a regular landline.
Can I keep my old phone number?
Yes, depending on your VoIP service provider. Sometimes, you can even bring your VoIP phone-along with your phone number – to anywhere that has a high-speed Internet connection.
Some providers also allow you to get a phone number with a different area code. You could be in California but have a New York area code so that your business clients in New York can call you without long-distance charges. (However, if your next-door neighbor calls you, it will be long-distance for her.)
Can I get rid of my regular phone line?
Usually, yes. Again, it depends on your VoIP service provider.
An important note, though: 911 calls made through VoIP are unreliable. Also, they will not be able to track your location automatically, as when you are using a regular phone. If you get rid of your phone line, consider using your cellphone instead of your VoIP to call 911.
So, what do I need to use VoIP? A high-speed Internet connection. This means DSL or cable, NOT dial-up. A regular phone with VoIP adaptor OR a VoIP phone OR a computer with a microphone and earpiece. A VoIP service provider.
Can I use VoIP without an Internet connection?
No.
Can I use my computer while talking on the VoIP phone?
Absolutely, although using the Internet for other purposes while using VoIP may affect the quality of your call.
Can I use VoIP without a computer?
Yes, if you have a VoIP phone and your Internet is active.
Can I use VoIP without a VoIP phone line?
Yes, if you have a computer with a VoIP program, a microphone and earpiece.
Will it work in a power outage?
Unfortunately, no.
How do I know if VoIP is for me?
VoIP is a great money-saving option for people who are always on the Internet, and VoIP is a great money-saving option for people who have a high-speed connection.
VoIP is a great money-saving option for people who often make calls to long-distance, international, or mobile numbers.
VoIP is a great money-saving option for people who move around the country, and VoIP is a great money-saving option for people who would like to take their landline number with them wherever they go.
VoIP is a great money-saving option for people who need to have an area code in another locality.
How do I find a VoIP service provider?
For VoIP calls using your computer, you can simply download a VoIP program like Skype or Vonage from the Internet.
To find a service provider for VoIP phones, simply type "VoIP" and the name of your country in the search bar of your favorite Internet search engine.
Baby Sleep Tonight
The Voice Over in Today’s Internet-based World
June 7, 2009
Ajay Albertson asked:
In today’s fast-paced world of internet communication it’s easy to forget about the success of “old-school” advertising. Now a days, marketing is driven by websites, blogs and email; such as, podcasts, vlogging, and multimedia on the web. This means your business needs a marketing strategy that includes voice over artists, creative photography, and video production.
Before the internet and television, people tuned into the radio to get their daily news as well as the advertisements that accompanied them. Voice over actors were in high demand back then since many companies turned to radio to promote and advertise their brand. By the time television became the norm, people were already used to ‘hearing’ from advertisers; television took this to the next level with images and even more sound.
Fast forward 50 years and people are turning to another medium for entertainment and information; the internet has grown to become one of the technological forerunners for marketing and advertising, and encourages visitors to effectively read sales letters and pitches instead of listening to them. However, this is quickly evolving with the development of other multimedia such as online video, podcasting across the web.
Now that podcasting and blogging are becoming more popular than ever, every business needs a memorable message that impresses listeners and readers so they remember your brand for the long-term. The same effect that radio advertising had on the listening audience in the 1050’s is coming back in full swing with internet advertising, video commercials, and podcasts. Voice over artists now play an important role in delivering your business’s marketing message, slogan, and can even elevate your brand name. Hiring the right voice over actor (with the assistance of a voice over agency) is a positive approach to creating a high-impact and attract new prospects immediately.
Voice overs can be used for short commercials, presenting products on a web page, podcasting, or making a radio advertisement. If you’re thinking about producing a T.V. commercial, you’ll need a voice over artist to manage the script so it is professional and creates the result you need.
For companies that want a competitive edge on the web - voice overs are becoming more and more crucial to their success. Musical narrations, songs and jingles can still produce strong impact on visitors and potential customers, and are necessary when you’re using radio advertising as a part of your plan. Introducing voice overs into your advertising messages helps to strengthen your brand, create an identity, and even build stronger relationships with new customers.
Print advertising may have less impact as more people turn to video or audio on the web. Why invest your marketing resources in an area where only a few people are evenpaying attention? Audio and video segments developed with voice actors can create the result you need to make your advertising message soar above from your competitors.
The Baby Sleep Solution Audio Program
In today’s fast-paced world of internet communication it’s easy to forget about the success of “old-school” advertising. Now a days, marketing is driven by websites, blogs and email; such as, podcasts, vlogging, and multimedia on the web. This means your business needs a marketing strategy that includes voice over artists, creative photography, and video production.
Before the internet and television, people tuned into the radio to get their daily news as well as the advertisements that accompanied them. Voice over actors were in high demand back then since many companies turned to radio to promote and advertise their brand. By the time television became the norm, people were already used to ‘hearing’ from advertisers; television took this to the next level with images and even more sound.
Fast forward 50 years and people are turning to another medium for entertainment and information; the internet has grown to become one of the technological forerunners for marketing and advertising, and encourages visitors to effectively read sales letters and pitches instead of listening to them. However, this is quickly evolving with the development of other multimedia such as online video, podcasting across the web.
Now that podcasting and blogging are becoming more popular than ever, every business needs a memorable message that impresses listeners and readers so they remember your brand for the long-term. The same effect that radio advertising had on the listening audience in the 1050’s is coming back in full swing with internet advertising, video commercials, and podcasts. Voice over artists now play an important role in delivering your business’s marketing message, slogan, and can even elevate your brand name. Hiring the right voice over actor (with the assistance of a voice over agency) is a positive approach to creating a high-impact and attract new prospects immediately.
Voice overs can be used for short commercials, presenting products on a web page, podcasting, or making a radio advertisement. If you’re thinking about producing a T.V. commercial, you’ll need a voice over artist to manage the script so it is professional and creates the result you need.
For companies that want a competitive edge on the web - voice overs are becoming more and more crucial to their success. Musical narrations, songs and jingles can still produce strong impact on visitors and potential customers, and are necessary when you’re using radio advertising as a part of your plan. Introducing voice overs into your advertising messages helps to strengthen your brand, create an identity, and even build stronger relationships with new customers.
Print advertising may have less impact as more people turn to video or audio on the web. Why invest your marketing resources in an area where only a few people are evenpaying attention? Audio and video segments developed with voice actors can create the result you need to make your advertising message soar above from your competitors.
The Baby Sleep Solution Audio Program
How Can VoIP Support Small Business Growth
June 3, 2009
Michael Lemm asked:
Here's the question .... how can you convince your management that a VoIP solution will support your small business?
The best argument for VOIP is lower communication costs ... but it's not the only reason.
I would suggest using hybrid solutions. Where the bulk of communication, voice, and video are done through VOIP .... and emergency services "fall back" in case of Internet fail is done with minimal classical PSTN solutions.
When I say VOIP from now on I mean 90 % VOIP and some minimal PSTN add-ons.
Why VOIP?
1- Lower communication costs ....
While this is basically clear it still needs to be demonstrated. Assume you have a company that most of its calls are from "overseas" to the USA and vice versa.
You need to get the cost of all such calls currently on one side .... and then compute what would be the cost in case all Intercontinental calls went through a VOIP system.
Now you have the number of calls * local call quantity* local call cost.
You can compare the costs in both situations.
a. I would take the worst case scenario where none of the calls in either side ends in a VOIP end station like Packet8. To make the comparison complete you should add all static costs as well: equipment cost, support cost etc.
b. Simply compare the price of adding a 2MBPS PRI line to increasing your company's Internet connection BW by 2 MBPS. That will show a lot to VOIP's favor.
c. Long distance calls are severely affected by duration of the call. While local calls and VOIP goes into the PSTN, are much less affected by the duration. In some places in state calls are not charged individually but a monthly payment is done.
d. Equipment cost per end station is lower. While this is almost always true you need to prove that too by talking to a VOIP equipment provider, for example AVAYA, Cisco, NORTEL. And comparing the prices in both instances.
2. Adding new features to an existing PBX is messy most of the time .... while adding new features, capabilities and capacity is easy in VOIP.
3. A unified communication that has VOIP and IP running on the same enterprise infrastructure is easier to manage .... but of course needs more expertise.
4. You can have 'local' numbers anywhere a VOIP provider has a presence. Want to establish a presence in another state or country - start with a VOIP number in the new location that is answered by an existing office.
5. It allows you to virtualize your office. For example, a company provides after hours customer support by employing people to work from home in four time zones. VOIP allows the company's PABX to be extended cheaply and easily into their home ... even though they are in different countries and serviced by different telcos/ISPs.
6. Besides lower costs in contrast to PSTN, VoIP services provide better roaming, a possibility to quicker office relocation and total independence from local telephone companies (meaning that in theory you can buy VoIP services from any service provider on the globe). With VoIP services you can build a PBX which serves the same voice services to all employees around the globe thus making it possible to build virtual offices. You can also easily integrate voice, e-mail and presence services with VoIP technologies.
7. More advantages include .... Ubiquity through Unified Messaging, phone mobility, geographic growth through MPLS networks using centralized services, 50% less cabling in LAN, use a portable with VoIP Client plus headsets and digital/voip phones cease to be necessary, corporate voice can go through a data MPLS network, you can receive calls over the internet on your contact center.
Keep in mind that while trying to convince your company to favor a VOIP solution ... it is also important to be open and explain all the pros and cons, everything.
* Quality of voice is similar to regular PSTN solutions but not exactly the same as POTS. It might be undiscernibly but still some difference exists. How close the quality of VOIP depends on how well your company's infrastructure is ready for VOIP, how good an SLA (Service Level Agreement) you have with you Internet Service Provider.
* When the Internet is attacked intentionally or unintentionally all VOIP equipment, end points, VOIP phones will be affected. It is very rare that a PSTN system is brought down except when a catastrophe happens and everyone is trying to call everyone.
* Voip gained such a bad reputation over the last few years, as everyone still keeps talking about low call costs and free calls. VoIP is a reasonable cost installation but not Cheap at least if you use decent kit. If you try and do everything on the cheap then you get bad call quality etc and loads of hate mail from management.
There you go ... most everything you need to develop a strong argument for implementing a VoIP solution in your company. For additional assistance to work through all the specifics .... and find the most cost effective providers (hardware and services) .... I suggest using Business-Voip-Solution.com. Their help is NO COST to you .... another advantage.
Pick Your Babys Gender
Here's the question .... how can you convince your management that a VoIP solution will support your small business?
The best argument for VOIP is lower communication costs ... but it's not the only reason.
I would suggest using hybrid solutions. Where the bulk of communication, voice, and video are done through VOIP .... and emergency services "fall back" in case of Internet fail is done with minimal classical PSTN solutions.
When I say VOIP from now on I mean 90 % VOIP and some minimal PSTN add-ons.
Why VOIP?
1- Lower communication costs ....
While this is basically clear it still needs to be demonstrated. Assume you have a company that most of its calls are from "overseas" to the USA and vice versa.
You need to get the cost of all such calls currently on one side .... and then compute what would be the cost in case all Intercontinental calls went through a VOIP system.
Now you have the number of calls * local call quantity* local call cost.
You can compare the costs in both situations.
a. I would take the worst case scenario where none of the calls in either side ends in a VOIP end station like Packet8. To make the comparison complete you should add all static costs as well: equipment cost, support cost etc.
b. Simply compare the price of adding a 2MBPS PRI line to increasing your company's Internet connection BW by 2 MBPS. That will show a lot to VOIP's favor.
c. Long distance calls are severely affected by duration of the call. While local calls and VOIP goes into the PSTN, are much less affected by the duration. In some places in state calls are not charged individually but a monthly payment is done.
d. Equipment cost per end station is lower. While this is almost always true you need to prove that too by talking to a VOIP equipment provider, for example AVAYA, Cisco, NORTEL. And comparing the prices in both instances.
2. Adding new features to an existing PBX is messy most of the time .... while adding new features, capabilities and capacity is easy in VOIP.
3. A unified communication that has VOIP and IP running on the same enterprise infrastructure is easier to manage .... but of course needs more expertise.
4. You can have 'local' numbers anywhere a VOIP provider has a presence. Want to establish a presence in another state or country - start with a VOIP number in the new location that is answered by an existing office.
5. It allows you to virtualize your office. For example, a company provides after hours customer support by employing people to work from home in four time zones. VOIP allows the company's PABX to be extended cheaply and easily into their home ... even though they are in different countries and serviced by different telcos/ISPs.
6. Besides lower costs in contrast to PSTN, VoIP services provide better roaming, a possibility to quicker office relocation and total independence from local telephone companies (meaning that in theory you can buy VoIP services from any service provider on the globe). With VoIP services you can build a PBX which serves the same voice services to all employees around the globe thus making it possible to build virtual offices. You can also easily integrate voice, e-mail and presence services with VoIP technologies.
7. More advantages include .... Ubiquity through Unified Messaging, phone mobility, geographic growth through MPLS networks using centralized services, 50% less cabling in LAN, use a portable with VoIP Client plus headsets and digital/voip phones cease to be necessary, corporate voice can go through a data MPLS network, you can receive calls over the internet on your contact center.
Keep in mind that while trying to convince your company to favor a VOIP solution ... it is also important to be open and explain all the pros and cons, everything.
* Quality of voice is similar to regular PSTN solutions but not exactly the same as POTS. It might be undiscernibly but still some difference exists. How close the quality of VOIP depends on how well your company's infrastructure is ready for VOIP, how good an SLA (Service Level Agreement) you have with you Internet Service Provider.
* When the Internet is attacked intentionally or unintentionally all VOIP equipment, end points, VOIP phones will be affected. It is very rare that a PSTN system is brought down except when a catastrophe happens and everyone is trying to call everyone.
* Voip gained such a bad reputation over the last few years, as everyone still keeps talking about low call costs and free calls. VoIP is a reasonable cost installation but not Cheap at least if you use decent kit. If you try and do everything on the cheap then you get bad call quality etc and loads of hate mail from management.
There you go ... most everything you need to develop a strong argument for implementing a VoIP solution in your company. For additional assistance to work through all the specifics .... and find the most cost effective providers (hardware and services) .... I suggest using Business-Voip-Solution.com. Their help is NO COST to you .... another advantage.
Pick Your Babys Gender
